Industry Solutions: Utilities

Connect to the world and break through any language barrier Connect to a personal interpreter by phone at your convenience, 24/7. Our pinless service makes it quick and easy to connect to your interpreter!

Every Day, New Customers Want to Order Your Services... Just One Question... Does Your Staff Speak Their Languages?

If you’ve come to our site needing help communicating with your limited English speaking customers, that’s what has been doing for over 25 years!

Through professional Language Interpretation we’ve helped utility companies like yours provide critical services to all their customers, whatever languages they speak.

Language – No Longer a Barrier Between You and Your Customers!

Open an account with today and within 48 hours your staff will be fully trained… accessing our professional staff of interpreters… and confidently serving your customers in over 170 languages.

Through, there are so many ways you can help your limited English speaking customers and make your organization more efficient and profitable at the same time:

  • New Service Requests – Process new requests quickly and conveniently, any time of the day, in any language, using your own Call Center staff.
  • Billing and Collections – Improve your efficiency in collecting receivables and increase your revenues almost instantly.
  • Repair/Technical Support – Quickly and clearly understand service issues of all your customers, and lessen the time and cost it takes to complete repairs.
  • Market to Ethnic Communities – Expand your market and improve your relationship with ethnic communities by showing limited English speaking customers you truly care about them and their business.
  • Support Call Volume Spikes – Our team of professional interpreters are available for you at any time, day or night, to support your bilingual staff when call volumes outpace your resources. Maximize your call center productivity with

Translate Your Forms

Use our high quality Document Translation service to help your customers quickly understand your services, fees and directions.

Test & Train Your Own Interpreters – If you have your own bilingual staff, use Language Line University to be sure they are up to the standards you and your customers expect.

Know You’re in Full Compliance – with Federal and State Laws that guarantee every customer have the ability to effectively communicate with you, regardless of the language they speak.